Privacy Policy

Last Updated: May 29, 2025

Welcome to Innovative Sign Solution Inc. (ISS)! We value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our online services.

We are committed to meeting — and exceeding — industry privacy standards.

We reserve the right to update this Policy at any time. Please check back regularly to stay informed. If we plan to use your personal information in a way significantly different from what was stated when collected, we will notify you by email, giving you the choice to consent or opt out.

This Policy applies only to Innovative Sign Solution Inc. and governs all data collected through www.InnovativeSignSolution.com. It does not apply to third-party websites we link to — always review their policies separately.

We may collect:

  • Voluntarily provided information: such as your name, address, email, billing details, and payment info, used to process orders and services.
  • Automatically collected data: including cookies, tracking technologies, and server logs.
  • Non-personal demographic info: such as age, gender, browser type, IP address, or operating system.

We may also track popular products or services based on user behavior, but we only collect personal data you knowingly provide.

We collect data to:

  • Understand your needs and provide requested services.
  • Improve our products and services.
  • Send promotional emails (with your consent).
  • Conduct surveys or market research (with your consent).
  • Customize the website to your preferences.

We retain your data only as long as necessary, considering factors like relevance, legal requirements, consent, and contract obligations.

We do not sell, rent, or lease customer lists or personal data to third parties. We use your information to:

  • Operate our website and deliver services.
  • Inform you about additional products or services.
  • Invite you to surveys or research activities.

We may use third-party social media tools (like Facebook or Instagram) that collect IP addresses and cookies, governed by their own privacy policies.

We only disclose your data:

  • To provide the services/products you requested.
  • As described in this Policy or with your consent.
  • When required by law, subpoena, or search warrant.
  • To auditors who’ve agreed to confidentiality.
  • To enforce our Terms of Service or protect our rights and property.

We may contact you for non-marketing reasons (e.g., security alerts, account updates, service changes) via email, website notices, or other public channels.

You can unsubscribe from our emails or newsletters anytime by emailing info@InnovativeSignSolution.com. To opt out of third-party sites, visit those sites directly.

Our website may link to external or affiliate sites. We are not responsible for their privacy practices — always review their policies before sharing your info.

If you’re located in the EU, please note your information will be transferred to Canada. By using our services, you consent to this transfer and processing under this Policy.

We take your security seriously:

  • Sensitive data (like credit cards) is encrypted using SSL.
  • We use secure systems and limit employee access to personal data.
  • Our servers are kept in a secure environment to prevent loss, misuse, or unauthorized access.

Look for the lock icon or “https” in your browser for secure transactions.

By using our website, you agree to the terms of this Privacy Policy. Continued use after updates means you accept any changes.

 

Contact Us (Drop down Menu)

Have questions or concerns? Reach out to us:
📧 Email: info@InnovativeSignSolution.com
📞 Phone: 416-NEW-SIGN (416-639-7446)
📬 Mailing Address:
12 Margaret Ave.
Everett, Ontario, Canada L0M1J0